Helen is a graduate of the University of Johannesburg BA Social work (hon). After graduation she worked on an International Mercy Ship as head of housekeeping and from there transferred to the ships office in San Pedro Los Angeles to assist with hospitality and housekeeping which brought a great depth of experience.
Upon return to South Africa, she felt a need for a greater understanding of the International hospitality and tourism trade and obtained a diploma in Marketing and Tourism at the Durbanville College in Cape Town and at the same time qualified as a registered tour guide for the Western Cape.
Helen then freelanced with an international ministry and was later appointed full time to manage the travel and tour department as well as all conferencing and hospitality for local and International events across the globe. Moving on from there she opened a 4* Guesthouse in KwaZulu Natal.
It was especially during this time that she saw a need to impart skills to the local community in the Valley of a 1000 Hills through training in the hospitality industry. This branched out to training for establishments as far a field as Lesotho and Egypt.
Through personal experience she has gained valuable insight into the needs of personal households as well as the needs of employees in the hospitality industry. According to researchers training of a new employee is one of the biggest costs to households and businesses, especially if they need to be retrained. Industry experts further estimate that the cost of the productivity that is lost as a new employee comes up to standard is approximately 33% of their annual salary.